Our Team

Suman Kumar

President


Suman Kumar is the owner and Principal of Matchstick, Inc. Suman is a senior management consultant with over 15 years of operational and consulting experience in change management, organizational effectiveness, HR strategy development, communications and instructional design. Suman is committed to partnering with process owners and subject matter experts to understand business-learning needs, while tailoring practical, strategic solutions. She has extensive experience partnering with key stakeholders to drive organizational effectiveness strategies. Collaboratively working with cross-functional leaders, Suman helped to align performance goals with both succession planning factors and the high-potential identification process. She also managed work streams tasked with the assessment of current state talent management processes and their alignment with organizational goals and new goal setting practices. With careful evaluation of future requirements, Suman assisted organizations by identifying critical performance gaps and successfully recommending learning and development strategies where applicable.

Peter Matamala

Partner


Peter Matamala, has over 14 years of experience in Project Management and specializes in scoping, designing and delivering projects in the eLearning and applications development domains. Peter’s focus is ensuring that clear and accurate reporting of project status, risks and issues are carried out on a consistent basis for his customers. With a background in Information Technology operations and project management, Peter has managed projects with budget in excess of $17mm and run operations with budgets in excess of $120mm per year. He effectively translates the governance and disciplines required to manage these large efforts to the learning technology fields.

Shari Cruz

Instructional Designer


Shari Cruz is a well-rounded Instructional Design Consultant with a passion for developing high-quality, effective, and efficient training solutions. She designs and develops products for both instructor-led training as well as e-learning, and has experience in every step of the process from inception to production. Since graduating in 2011 with her Master’s Degree in Educational Leadership: Education and Training Management Specialty: Instructional Technology Focus, Shari has been working as an Independent Consultant in the Instructional Design field. As such, she has produced training for a wide variety of industries such as hospitality, service, pharmaceutical, home health care, tax preparation, financial planning, and sales. Working with the Subject Matter Experts in these fields, she has designed and developed eLearning coursework, software simulations, comprehensive project proposals, quick reference guides, PowerPoint presentations, and instructor-led training guides for both the facilitators and participants. Shari recognizes that there is a growing importance and ongoing need for quality training solutions. Especially in this exciting time of technological evolution and expansion, it’s crucial that the advantageous technologies are being utilized, while still keeping the learning goals at the heart and focus of any quality training program. Her ultimate intent in any training endeavor is to effectively combine these two goals, without compromising the integrity of either, to meet the client’s needs. She reaches this objective by combining a knowledge of current adult learning theories, her industrial training experience, and quality communication with Subject Matter Experts.

Sherri Gengenbach

E-Learning Developer


Shari Cruz is a well-rounded Instructional Design Consultant with a passion for developing high-quality, effective, and efficient training solutions. She designs and develops products for both instructor-led training as well as e-learning, and has experience in every step of the process from inception to production. Since graduating in 2011 with her Master’s Degree in Educational Leadership: Education and Training Management Specialty: Instructional Technology Focus, Shari has been working as an Independent Consultant in the Instructional Design field. As such, she has produced training for a wide variety of industries such as hospitality, service, pharmaceutical, home health care, tax preparation, financial planning, and sales. Working with the Subject Matter Experts in these fields, she has designed and developed eLearning coursework, software simulations, comprehensive project proposals, quick reference guides, PowerPoint presentations, and instructor-led training guides for both the facilitators and participants. Shari recognizes that there is a growing importance and ongoing need for quality training solutions. Especially in this exciting time of technological evolution and expansion, it’s crucial that the advantageous technologies are being utilized, while still keeping the learning goals at the heart and focus of any quality training program. Her ultimate intent in any training endeavor is to effectively combine these two goals, without compromising the integrity of either, to meet the client’s needs. She reaches this objective by combining a knowledge of current adult learning theories, her industrial training experience, and quality communication with Subject Matter Experts.

Cheryl Rykowski

Facilitator



Cheryl is a learning and development professional with 20 years experience designing and facilitating learning across a wide range of industries and cultures internationally. Cheryl has taught classes from the “plant floor” to “executive suite” for corporations including MasterCard International, Avon Cosmetics, Barrick Gold Mining, Grey Advertising, Sikorsky Aircraft and Boehringer-Ingelheim.
Cheryl’s passion is in helping leaders increase effectiveness in managing their direct reports and teams. She has designed, developed and delivered classroom and self-study programs in the areas of Leadership andManagement Development, Interpersonal Skills, Coaching and Feedback, Communication Skills, Performance Management, Career Development, Goal Setting, Performance Review, Presentation Skills,Flexible Work, and Sexual Harassment.
Cheryl has extensive experience working with individuals and teams to improve communication skills, ideation, creativity and presentation abilities. She has led numerous initiatives requiring customized design and development to facilitate organizational, team and individual change.
Cheryl is particularly adept at root-cause problem analysis for poorly functioning teams. She uses facilitated, group discussion, simulations, team exercises and individual coaching to help teams gain awareness surface issues, create vision, define strategy, problem solve and develop skills.
Cheryl is certified in many professional training programs and assessment tools, including: DiSC Personal Profile System, Profiler 360 Degree Feedback, Situational Leadership, Thomas-Kilman Conflict Mode Instrument, Firo-B, Business as UnUsual and Employee Workshop for Organization Change from Pritchett and Pound, Presentation Skills, Change Cycle® and TMC’s Cultural Orientations at Work.
Cheryl is a certified Teacher of English as a Foreign Language and has served as adjunct faculty teaching English as a Second Language at Fairfield University in Fairfield, Connecticut and Norwalk Community College in Norwalk, Connecticut. She has also designed and delivered Welfare to Work training for the State of Connecticut in support of the 1996 Welfare Reform Act.
Cheryl is a graduate of Boston University’s School of Management with a Bachelor of Science degree in Business Administration; she earned a Masters in Education from Fairfield University’s School of Education and completed post-graduate certification in Organization Development Practices from Columbia University.

Christine Frishholz

Facilitator


Christine brings over 25 years of corporate and public sector experience with an exhibited passion for training, facilitation, leadership and coaching. A certified Six Sigma Black Belt and a Master Trainer for many customer service and leadership programs, she is a featured speaker at corporate and industry events, including the 2008 Achieving Customer Service Excellence Conference, and Keynote at Microsoft’s 2005 Business Excellence Summit.
Throughout her career, Christine has designed, managed and delivered a wide variety of programs and projects across a broad spectrum of industries, at all levels of the organization. One of Christine’s noted strengths is her ability to adapt her facilitation style, building rapport and credibility with her audience, whether that be in healthcare, manufacturing, pharmaceuticals, or state government. She is quick to learn the work environment, language, priorities and culture of her clients and she applies this understanding in her curriculum design, tailoring content development and training delivery, using realistic examples and meaningful activities. She ensures transfer of learning through coaching, reinforcement and on-the-job accountability. A partial list of her diverse client base includes Starwood Hotels & Resorts, Banfield- The Pet Hospital, Franciscan Health System, National Initiative for Service Excellence-Barbados, Pfizer Animal Health (Zoetis), Holland America.
She led the enterprise-wide Service Strategy Alignment program at Washington Mutual (WaMu), bringing together functional and business leaders across the bank to implement a unified approach to service leadership. This included all aspects of HR practices from recruiting, onboarding, training, performance management and incentives, as well as communication, governance, and measurement.
She has facilitated national train-the-trainer certification sessions, trained new associates on branded service delivery expectations during hotel pre-openings across the country and internationally, and designed, as well as facilitated experiential leadership development sessions on topics ranging from team building, change management, and emotional intelligence to strategic planning, implementation and program management.
Christine is also an experienced facilitator of The Leadership Challenge, and is certified to facilitate a variety of external programs, including Myers-Briggs Type Indicator (MBTI), Franklin Covey’s The Seven Habits of Highly Effective People, and Eckerd College’s Conflict Dynamics Profile (CDP).
Christine has a degree in Education, with graduate studies in Curriculum, Instruction and Leadership. In all of her roles, Christine’s impact has resulted in sustained financial, business and performance improvement through the strengthening of organizational culture, leadership accountability and whole systems thinking focused on customer requirements.

Juan Cortés

Facilitator


Juan Cortés is a seasoned Training & Development and Branding specialist who has worked for such renowned companies as MTV Networks, Starbucks and Paramount Communications. Juan is a bilingual learning & development executive recognized for improving business performance and driving change through brand alignment and the development of human capital. He has a solid background in the areas of leadership, branding, training and employee development in a variety of corporate, public and entrepreneurial settings, both nationally and internationally.
A master facilitator, Juan is qualified to facilitate various programs, including:
Myers-Briggs Type Indicator (MBTI)
Emotional Intelligence (EQ)
In 2006, Juan was one of the directors of service culture Starwood Hotels & Resorts hired to launch its Building World Class Brands effort, supporting Sheraton, Westin, Four Points by Sheraton, Le Méridien and Luxury Collection brands in the North America division. He later facilitated the Leading Starwood program globally, which focused on increasing bench strength and enhancing leadership effectiveness.
Juan has demonstrated success in partnering with global business leaders to define and implement talent and organizational effectiveness strategies that align with key business performance metrics.
Since 2009, Juan has been working in the areas of leadership development and branding for companies such as 24 Hour Fitness, Anantara Hotels, Resorts & Spa, Apoquel, The Cosmopolitan of Las Vegas, Joie de Vivre Hotels, LRA Worldwide, MetLife, Penguin Random House, and Zoetis.